be1crypto.com Terms & Conditions

These Terms and Conditions form a binding agreement between you and be1crypto.com covering the website, the mobile apps, the trading API and any balance you hold with us. You accept them when you register, when you deposit, and each time you place an order. They work alongside our privacy policy and our risk disclaimer, which form part of this agreement.

1. Acceptance and eligibility

Every statement below must be true when you register and stay true while the account is open.

• You are at least 18 and have the capacity to enter a contract.
• You act for yourself, or you are authorized to bind the entity named on the account.
• You are not located in a restricted jurisdiction, and you are not using a VPN or a borrowed identity to appear otherwise.
• You are not named on, nor 50% or more owned by anyone named on, an OFAC, UN, EU or UK sanctions list.
• Your funds come from a lawful source.

We screen accounts against those lists continuously as a registered money services business. The reporting regime behind that duty is published by FinCEN. A false statement here is a material breach and lets us freeze the account under clause 9.

2. Account registration and verification

Verification is not a formality. Access scales with the evidence you give us, because our banking and custody partners require it.

Your ongoing obligations

• Tell us within 30 days of a change of name, address, tax residence or control of an entity account.
• Hold one personal account. Extra accounts need written approval, and no account may be shared, rented or sold.
• Answer re-verification requests. Withdrawals can pause if one goes unanswered for 30 days.

What happens to your documents, and how long we keep them, is set out in the privacy policy. Retention is driven by record-keeping law, so closing an account does not erase your verification file.

3. Credentials, two-factor and your side of security

We secure the venue. You secure the door to your account. Most losses we investigate start with a credential the customer handed to someone claiming to be support.

• Use a unique password that protects nothing else.
• Turn on two-factor authentication. A hardware key or authenticator app is strongest; SMS is the weakest option because of SIM-swap attacks.
• Keep a withdrawal allowlist. New addresses sit behind a 24-hour cooling period.
• Report a suspected compromise within 24 hours of noticing it.

We will never ask for your password, your codes or your recovery phrase, and nobody from be1crypto.com will ask you to move funds to a "safe" address. Our key management and testing cadence are described on the security page and map to the control families in the NIST Cybersecurity Framework. A loss that follows from credentials you disclosed, or two-factor you switched off, sits with you.

4. Permitted and prohibited use

You may buy, sell, hold, transfer and earn on supported assets for your own account or one you are authorized to represent. Everything below is prohibited, and each item is grounds for immediate suspension.

Market conduct

• Manipulation: spoofing, layering, quote stuffing, or orders you never intend to have executed.
• Wash trading: self-matching, or trading between accounts you control to manufacture volume or a price level.
• Misuse of information: trading on material non-public news of a listing, delisting or protocol event.

Financial crime

• Money laundering, terrorist financing or sanctions evasion, including layering funds across accounts.
• Depositing on behalf of a third party, or running an unlicensed exchange or transmission business through your account.

Technical conduct

• Automated traffic that degrades the venue. API keys are capped at 20 requests per second and a 200:1 order-to-trade ratio per market. Sustained breaches are throttled, then revoked.
• Scraping or reselling our market data, reverse engineering the platform, or circumventing geoblocks, rate limits and verification controls.

Where we find this conduct we cancel open orders, reverse any benefit gained from it, restrict or close the account, and report the matter to law enforcement or a regulator without waiting for your consent.

5. Orders, execution and what be1crypto.com does not guarantee

An order is an instruction to attempt a trade, not a promise of one, and no screen price is a promise of a fill price.

• Limit orders may never fill. Yours rests until price reaches it and the size queued ahead of you clears. It can expire untouched.
• Market orders carry slippage. They consume resting liquidity level by level, so in a thin or fast market your average fill can be materially worse than the last traded price.
• Stops are triggers, not shields. Once hit they become ordinary market or limit orders. A gap can fill you far below your stop level, and a stop-limit may not fill at all.
• Partial fills are normal. One order can fill in pieces at several prices, and each piece is a separate taxable event in most jurisdictions.

We may reject or cancel orders for self-trade prevention, breached risk limits, a halted market, scheduled maintenance, or a clearly erroneous price caused by a fault on our side. Where our own malfunction produces trades away from the prevailing market, we may cancel them within 60 minutes and publish what happened. Prices on the markets page are indicative and can lag the live book, order sequencing is explained on the trading page, and the risks of the asset class sit in our risk disclaimer. The investor alerts published by Investor.gov are a useful second opinion before you commit capital.

6. Fees and how they change

Every charge is published in advance on the fee schedule. Maker and taker fees apply per filled order and tier down with your rolling 30-day volume. We add no undisclosed markup to limit orders, and instant-buy spreads appear on the confirmation screen before you approve.

If you do not accept an increase, withdraw and close the account during the notice period at the old rates. Fees are charged in the currency of the transaction, and tax is your responsibility.

7. Deposits, withdrawals and network fees

Crypto transfers

Send only the listed asset on the listed network. Blockchain transfers are final and we cannot recall them, so a deposit sent on the wrong network or to a contract address may be permanently unrecoverable. Where recovery is technically possible we may attempt it for a fee, but we promise no result. Deposits credit after the confirmations published per chain, currently 2 blocks for Bitcoin and 12 for Ethereum. On withdrawal we pass the network fee through at cost and add a flat handling fee for signing and broadcast, both quoted before you approve. That network cost is set by the chain, not by us, and it spikes during congestion; the mechanics are documented in the Ethereum developer documentation.

Fiat transfers

The name on the funding bank account must match the verified name on your be1crypto.com account. Third-party payments are returned to source less bank charges, and withdrawals go to an account in your own name. A 24-hour hold applies after a password change, a two-factor change, or a new withdrawal destination.

8. Custody model and what happens in insolvency

Customer assets are recorded to your account and held in omnibus wallets with a per-customer ledger entry, the majority in cold storage behind multi-party signing. We do not lend, rehypothecate or pledge customer assets, and customer fiat sits in segregated custodial accounts at partner banks rather than in our working capital.

Be clear about what that means. Assets on the platform give you a contractual claim against be1crypto.com, not direct control of private keys, and balances are neither FDIC insured nor SIPC protected, because neither scheme covers crypto held on an exchange. Segregation and attestation improve your position in an insolvency, but a court would decide the outcome and no structure guarantees full recovery. If you want key control, withdraw to a wallet you own. Our reserve attestation is described on the security page.

9. Suspension, restriction and termination

We can restrict or close an account where:

• a court, regulator or law enforcement body directs us to;
• a sanctions or anti-money-laundering screen produces a match we must investigate;
• we reasonably suspect fraud, account takeover or prohibited market conduct;
• re-verification goes unanswered, or the documents we hold have expired;
• a payment is reversed and leaves a negative balance.

Where the law allows it we tell you what happened and restore access once the issue is resolved. Sometimes a legal order forbids us from explaining, and then silence is a requirement rather than a choice. You may close your account at any time: cancel open orders, withdraw balances above the network dust minimum, then ask our support team to close it. Clauses 11 to 16 survive closure.

10. Forks, airdrops and delistings

We are not obliged to support every chain split or distribute every airdrop. Decisions weigh chain stability, replay protection, custody tooling, liquidity and legal review, and we publish the outcome before a snapshot where that is feasible. Distribution follows the balance recorded at the snapshot block, not the balance when the event was announced.

Delistings follow the same pattern: 30 days notice where circumstances permit, trading halted on the stated date, and withdrawals open for at least 90 days afterwards. A balance left after that window may be converted to a stablecoin at a published reference rate. An emergency delisting, after a chain halt or a confirmed exploit, can happen without notice.

11. Intellectual property

The platform software, interfaces, charting tools, documentation and the be1crypto.com name and marks belong to us or our licensors. You get a limited, revocable, non-exclusive license to use them for your own trading or your organization's internal business. You may not resell our market data, build a competing service from our interfaces, or use our branding in a way that implies endorsement. Feedback you send us carries a perpetual, royalty-free license for us to act on it.

12. Disclaimer of warranties

To the fullest extent permitted by law, the platform is provided "as is" and "as available". We do not warrant uninterrupted access, that every quote is accurate at the instant you read it, that orders route without delay in extreme volatility, or that defects are fixed within any set time. Nothing published here is investment, legal, accounting or tax advice, and no member of our staff is authorized to give you a recommendation. The full risk disclaimer sets out what that means in practice.

13. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive loss, nor for lost profit, lost opportunity, lost data, or any market loss caused by a price movement. Our total aggregate liability for all claims in any 12-month period is capped at the greater of the fees you paid us in the preceding 12 months and US$100.

That cap does not cover our fraud or willful misconduct, death or personal injury caused by our negligence, or any liability that cannot be limited by law. Nothing here removes rights you hold as a consumer under the mandatory law of your home jurisdiction.

14. Indemnity

You agree to cover our reasonable losses, legal costs and third-party claims arising from your breach of these terms, your unlawful use of the platform, your tax obligations, or the acts of anyone you allow to use your account or API keys. We will tell you promptly about any claim we intend to pass on and give you a fair chance to take part in the defense.

15. Dispute resolution and governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Raise any issue with our support team first. We acknowledge formal complaints within 5 business days, and both sides agree to a 30-day good-faith resolution window. If that window closes without agreement, the state and federal courts sitting in New York County, New York have exclusive jurisdiction and you consent to that venue.

Claims are brought individually. To the extent the law permits, both sides waive class actions and trial by jury. A claim must be filed within one year of the event that gave rise to it, unless your jurisdiction sets a longer period that cannot be shortened by agreement.

16. General provisions

Severability

An unenforceable clause is narrowed to the minimum needed to make it work. The rest of the agreement stands.

No waiver

Not enforcing a right at once does not give it up. A waiver counts only in writing, signed by us.

Assignment

You may not assign this agreement. We may assign it to an affiliate or a successor in a merger or asset sale, on notice to you.

Entire agreement

These terms, the privacy policy, the risk disclaimer and any in-app product terms are the whole agreement. The English version prevails over a translation.

Force majeure

We are not in breach for delays outside our reasonable control, including chain halts, data-provider failure, banking outages and government action.

17. How we tell you about changes

Material changes are announced 30 days before they take effect, by email to your registered address and by an in-app notice you have to dismiss. The version number and effective date above change with every revision, and each revision is listed in a dated changelog. Using the account after the effective date means you accept the new version; if you do not, withdraw and close during the notice period at no extra charge. Typographical fixes are published immediately with a new date.

18. How to reach us

Questions about a clause, before or after you sign up, go to our legal team. Written notices under these terms should be sent to the postal address below and copied by email.